Free for personal use.
$18 per person per year for work.
It's the same app for everyone — no license key, no locked features. Teams that use Type
Palette at work pay a small yearly fee that keeps it maintained, and get priority
support.
Priority email support — we reply within 2 business days
Bugs you report go to the front of the queue for the next update
Help rolling it out on company-managed Macs
Try it at work free for 30 days — no card or sign-up needed
What counts as work use?
Free
· personal use
Personal email, household lists, hobby projects, and your own AI prompts
Students
Teachers and staff of schools, colleges, and universities
Staff and volunteers of registered nonprofits
Students, school staff, and nonprofit staff and volunteers use it free, including
for their work.
Needs a license
· $18 per person per year
Employees, contractors, freelancers, and business owners
Anyone using it on behalf of a company or organization
Replying to customers, sending sales, recruiting, or client emails
Answering messages for an online store
Questions
Trying it and using it at work
Can I try it at work before buying?
Yes. You can use it at work free for up to 30 days. There's no card, account,
or sign-up.
Do I need to enter a license key?
No. Type Palette never asks for a license key and never locks features. Licensing
works on trust: buy one license for each person who uses it at work.
Do free users still get bug fixes and updates?
Yes. Every update goes to everyone. Paid teams get faster replies, and the bugs
they report are handled first.
What does priority support include?
We aim to reply within 2 business days, give priority to bugs you report when we
plan the next update, and help with installing Type Palette on company-managed
Macs. Reply times are a target, not a guarantee. Include your invoice number when
you email us.
What happens if we stop paying?
The app keeps working and your snippets stay where they are. Work use is no longer
covered once the license ends.
Billing and people
How do I add or remove people?
You can add people at any time and pay only for the rest of the current year.
Removing people takes effect at your next renewal.
Can we get an invoice with our company name and tax ID?
Yes. Include them when you buy and they'll appear on your invoice. Prices are
in US dollars; sales tax or VAT may be added depending on where you are.
What's your refund policy?
If you're not happy, email us within 30 days of any charge — the first
purchase or a yearly renewal — for a full refund. No reason needed.
We're a larger team or need a purchase order.
Email us at team (at) typepalette.com and we'll set it up.